Voice Reminders

GP Practices on average, will typically have a mobile number registered for less than 50% of their patients. Whilst many patients are happy to provide their mobile number, it may be that they haven’t been into the Surgery recently to register theirs, or that some do not own or regularly use one – such as elderly patients.

This means that less than half of your patients can benefit from your messages that you send, and whilst text messages alone have proven to work extremely well, the addition of voice reminders can increase your coverage to 100% – further increasing response rates to your health campaigns which helps you to acheive QOF targets more efficiently and reducing more DNAs by sending reminders to patients that you haven’t got a registered mobile for.

Voice Messaging is available as an add on to MJog Premium with no fixed term contract or set up charges and can be used with, or alongside text messages for:

Health Campaigns
Patient Recall Reminders and Health Campaigns can be used via voice reminders also. You can send reminders that a patient review is due, or to ask if they want to take advantage of a flu vaccination, or maybe to check a patient’s health status – such as asking to confirm if they smoke or not.

By increasing coverage from 50 to 100%, running health campaigns will be far more efficient, as the number of patient responses will increase. Patient responses can be automatically recorded direct into EMIS with the Read Code of your choice – meaning that you can achieve your QOF targets in a far quicker time, with much less effort.

Now Messages
Adhoc message types can now be sent via voice messages too. You may need to send a message to an individual or group of patients to let them know that their prescription is ready, that their test results are available or that their appointment needs to be rescheduled.

Appointment Reminders
Deliver your appointment reminders via text or voice to increase your coverage to 100% and achieve maximum success in reducing DNAs. Patients can confirm their attendance, letting the practice know if they can’t attend, which improves access to healthcare by freeing up unwanted appointments.

Whatever your message, voice reminders will improve your campaign success by increasing your coverage to 100%. For further information on how Voice Reminders can benefit your practice contact us today.