eConsult, built by NHS doctors, provides online access to GPs 24/7. Patients can obtain safe, evidence based self-care advice to treat their symptoms and request administrative assistance or clinical advice from their GP Practice.
Saves time – the symptom checker allows patients to manage their symptoms. The online questionnaire enables a clinician to triage and redirect care safely and effectively; ensuring face to face appointments are arranged only when necessary. Patients may not even need to visit the practice.
Improved access to surgery – benefits for both the Patient and Practice. Patients no longer need to telephone the Practice or wait in the queue, they can view the self-care information or submit a request for clinical advice, and if needed, get an appointment at a time that is convenient for them.
Time is money! Using this empowering technology allows patients to use their time more efficiently and doctors to see patients based upon their clinical need.