|Messages per month||Segments per month||Segments for 0 Sites per month|
|Friends and Family Tests|
|Total Segments / Month|
|Total Segments / Year|
Information and Assumptions:
Text messages messages are made up of message segments, the first segment is 160 characters. If a message longer than 160 characters is sent, it is sent as multiple message segments and automatically pieced together by the recipients phone. Different categories of message are likely to be different numbers of message segments and each message segment is chargeable.
A % patient registration level is assumed, meaning that 50% of patients can be contacted about their appointment by text. Each appointment reminder message is message segments long.
Health campaign messages are segments long.
A Friends and Family Test message would be sent after each appointment and are segments long.
This information is based on MJog's extensive experience working with over 1600 NHS Sites and sending in excess of 100M message segments per year.