SMS Gateway FAQs

If you have questions about the MJog SMS Gateway, please look at the questions here to find your answers otherwsie you can contact us with a specific enquiry.

What experience does MJog have with NHS clients?

MJog have been sending messages on behalf of the NHS since 2003. We send more than 2.5m NHS SMS messages every month and we have our own N3 connection.

Is the MJog SMS Gateway compatible with NHSMail?

It offers a seamless replacement for NHS SMS Gateway.

What security credentials does MJog posses?

We have extemely high levels of security and stringent processes in place to manage data. You can read more by visiting our credentials page.

What are the upfront costs?

Our training is included in our costs. For more details please contact our team on or call 01353 741641 (Option 1).

What IGSoC rating does MJog hold?

MJog has an IGSoC rating of 100%. MJog also has ISO 27001:2013 Information Security Management Certification.

What support does MJog provide?

We have a dedicated Support team who have experience in dealing with GP Practices, CCGs and Hospital Trusts.

What routes does MJog use to send SMS messages?

We use only UK routes.

Where are MJog’s data centres based?

Our datacentres are exclusively UK based

What reporting does MJog provide?

We provide management reporting allowing you to see breakdown by cost centre and aggregated billing.

What Patient Messaging system software is the MJog SMS gateway solution compatible with?

We can work with all leading Patient Messaging Service providers including MJog and iPlato.

What are the installation costs?

We provide full installation of the service. For more details please contact our team on or call 01353 741641 (Option 1).

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